Shipping Policy

Welcome to Albasha Cares! Our goal is to provide a seamless shopping experience with reliable shipping to get your skincare products to you as quickly and safely as possible. Please review our shipping policy below.

Processing Time

• Orders are processed within 2 business days (excluding weekends and holidays) after receiving payment confirmation.
• Once your order is processed and dispatched, you will receive an email confirmation with tracking information.

Shipping Methods and Delivery Time

• We offer multiple shipping options to fit your needs:
  • Standard Shipping: [Estimated delivery time, e.g., 5-7 business days].
  • Express Shipping: [Estimated delivery time, e.g., 2-3 business days].
  • International Shipping: Available to select countries, with estimated delivery times based on location and shipping method chosen.
• Note: Delivery times are estimates and may be affected by external factors like customs delays and regional disruptions.

Shipping Rates

• Shipping rates vary based on order value, shipping method, and destination. Final shipping charges are calculated at checkout.
• Free Shipping: Available for orders over 10,000 PKR.

International Shipping

• We currently ship to Pakistan. International orders may be subject to import duties, taxes, or customs fees, which are the responsibility of the customer.
• Please check with your local customs office for more details on import policies and fees before placing an order.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email. Please allow 24-48 hours for tracking information to update.

Failed Deliveries and Returned Packages

• Ensure your shipping address is accurate to avoid delays. Albasha Cares is not responsible for packages lost or delayed due to incorrect or incomplete addresses.
• If a package is returned to us due to an incorrect address or unclaimed delivery, we may charge an additional fee for re-shipping.

Damaged or Lost Packages

• If your package is lost or damaged in transit, please contact us at Albashacares@gmail.com or 03434067668 within 2 Days of the estimated delivery date.
• We will work with the shipping carrier to resolve the issue, and in the case of damaged items, may offer a replacement or store credit.

Changes and Cancellations

• If you need to modify or cancel your order, please contact us at Albashacares@gmail.com or 03434067668 within a Few Hours of placing the order. Once an order is processed, we cannot guarantee changes or cancellations.

9. Contact Us

• For any shipping-related questions, reach out to us at Albashacares@gmail.com or 03434067668. Our team is here to assist you.